Privacy Policy

OPIA, LLC (“The Confessional,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites: www.playtheconfessional.com, www.theconfessionalgame.com, www.iheartopia.com, and www.iheartopiastore.com (collectively, the “Sites”).

By using the Sites, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use the Sites.

INFORMATION WE COLLECT

We may collect the following types of information when you use our Site:

Personal Information: such as your name, email address, billing/shipping address, and payment information when you make a purchase or create an account.
Non-Personal Information: such as browser type, IP address, operating system, and browsing behavior through cookies and similar technologies.
User Submissions: including confessions, stories, or written content you voluntarily provide through the Site.

HOW WE USE YOUR INFORMATION

We use the information we collect for purposes including:

Processing and fulfilling orders
Providing customer support
Sending order updates, promotions, and other communications (you may opt out of marketing emails at any time)
Improving the Site, products, and services
Protecting the security and integrity of the Site
Complying with legal obligations

COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to:

Recognize you when you return to the Site
Keep track of your shopping cart and preferences
Analyze Site traffic and usage trends
Deliver relevant advertising and promotions

You may adjust your browser settings to refuse cookies, but some features of the Site may not function properly as a result.

DISCLOSURE OF INFORMATION

We do not sell or rent your personal information. We may share information with:

Service Providers: including payment processors, shipping companies, and marketing platforms, solely to perform services on our behalf.
Legal Compliance: if required by law, regulation, or legal process.
Business Transfers: in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

PAYMENT SECURITY

Payments are processed through secure third-party providers. We do not store your full payment card details.

DATA RETENTION

We retain your information for as long as necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required by law.

CHILDREN’S PRIVACY

The Site is not intended for individuals under 18. We do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it promptly.

YOUR RIGHTS

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. To exercise these rights, please contact us at info@playtheconfessional.com.

THIRD-PARTY LINKS

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after changes are posted constitutes acceptance of the revised Policy.

CONTACT US

If you have any questions about this Privacy Policy, please contact us at: info@iheartopia.com